Customer Service and Sales Administrator

WHAT'S IN IT FOR YOU? Clear progression opportunities within a sales-focused environment Ongoing training and development to support your long-term career Supportive, close-knit team culture with regular feedback Opportunity to join a values-led, family-run business Onsite parking available MUST HAVE'S Confident communication skills and a professional approach Strong relationship-building skills and a customer-first mindset Excellent organisation and attention to detail Eagerness to learn, take ownership and show initiative Ability to manage multiple tasks in a fast-paced environment NICE TO HAVE'S Previous experience in customer service, sales support or account management Comfortable speaking with B2B customers and building rapport Experience using email, phone and basic office systems to support customers SO, WHAT WILL YOU BE DOING?

Supporting the day-to-day management of customer accounts Building relationships with customers and providing excellent account support Handling customer communication via phone, email and meetings Working closely with internal teams to support smooth delivery of products Proactively checking in with customers and identifying further requirements HELPFUL EXTRAS Positive, proactive attitude with a willingness to pitch in where needed Strong teamwork skills and the confidence to ask questions when learning Good time management and the ability to prioritise effectively Professional written communication and phone manner