Patient Coordinator​/Receptionist

Job Opportunity:
Full-Time Treatment Coordinator/Dental Receptionist

Location:

Croxteth-8 Surgery Dental Practice

Are you an experienced Dental Receptionist, Treatment Coordinator, or Dental Nurse ready to step into a patient‑focused role? We are seeking a Full-Time Treatment Coordinator/Dental Receptionist to join our friendly, professional team at our Croxteth 8‑surgery dental practice
.

This is a full‑time role, Monday to Saturday, 35+ hours per week. Days and working hours will be discussed at interview.

Pay is dependent on experience, and this role is ideal for a qualified dental nurse looking to transition into a Treatment Coordinator or Reception role
.

Join Our Family We are part of a growing dental group with 100+ surgeries across 35 North West dental practices
. We pride ourselves on creating supportive, career‑building environments where team members can grow and thrive.

This position combines Reception and Treatment Coordination
, meaning you will play a key role in both patient care and practice growth.

• Guide patients through their treatment journey
• Explain treatment plans clearly and confidently
• Support patients in understanding costs and finance options
• Help convert treatment plans into booked appointments
• Build trust, reassure patients, and improve their overall experience
• Work closely with clinicians to ensure smooth patient flow and continuity of care

• Be the first point of contact for patients in person and on the phone
• Manage appointment bookings, enquiries, and patient records
• Ensure the front desk runs efficiently and professionally
• Support daily operations and maintain excellent patient service

• Deliver outstanding front‑desk and telephone service
• Coordinate private treatment plans and patient follow‑ups
• Present finance options in a professional, patient‑friendly way
• Work closely with dentists and clinical teams
• Support digital marketing and promote practice services
• Maintain high standards of organisation and patient care

• Dental background essential (reception, nursing, or dental practice experience)
• Previous dental reception or TCO experience preferred
• Excellent communication and interpersonal skills
• Confident discussing treatment and finances
• Highly organised, adaptable, and patient‑focused
• Perfect opportunity for a dental nurse ready to step into a Treatment Coordinator role

• Competitive pay based on experience
• Full training and support for nurses transitioning into TCO/reception
• Incentives for private treatment sales
• Modern, computerised working environment
• Career progression across a large multi‑practice dental group
• Annual reviews and professional development opportunities

If you are motivated, professional, and passionate about delivering excellent patient care, we’d love to hear from you.
Click ‘Apply’ now to join our Croxteth dental family