CIAG Advisor

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Are you passionate about helping people realise their potential and take the next step towards a brighter future? As a Careers Information, Advice and Guidance (CIAG) Advisor
, you'll provide expert careers information, advice and guidance, empowering learners to build confidence, develop employability skills and progress into education, training or employment. Join us and make a real difference to learners' lives every day.

We have a great opportunity available to join Novus, our prison education provider at HMP Altcourse, working as a CIAG Advisor. This role is offered on a permanent Full-time basis, working 37 hours per week.

As a Careers Information, Advice and Guidance (CIAG) Advisor
, you will play a key role in helping learners build confidence, develop their employability skills, and progress into further education, training, apprenticeships, or employment. Working within a prison education environment, you will provide high-quality, impartial careers information, advice and guidance, supporting learners to identify opportunities, overcome barriers, and achieve their goals. You will also support learners with CV writing, job applications, interview preparation, and developing the skills needed to succeed in the workplace.

Every day, you'll make a positive impact by empowering individuals to unlock their potential and take meaningful steps towards a brighter future.

Please see the attached role profile for an overview of general role responsibilities

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future.

Our business is growing year on year due to our continued success as a leading provider in prison education.

HMP Altcourse is a category B local prison, receiving sentenced and remand adult male prisoners as well as young offenders. The prison’s mission is to provide a secure, safe, and rehabilitive environment that encourages positive change and prepares inmates for a successful reintegration into society.

To be successful in this role, you will need to:

• Preferably hold a Level 4 Information, Advice and Guidance qualification, or be willing to work towards achieving this within your first 12 months in the role
• Hold a Level 2 qualification in English and Maths.
• Hold a CIAG Qualification
• Have relevant experience of delivering careers guidance, using guidance tools, conducting assessments and supporting learning of individuals and groups in line with Matrix and Ofsted expectations.
• Have experience of motivating and inspiring disadvantaged individuals to set and achieve ambitious career goals.
• Collaborate with partners and stakeholders to support individuals to realise their goals and continuously improve the service.
• 35 days annual leave plus 8 bank holidays
• 2hrs for wellbeing/personal development each week
• Significant Pension contributions (LGPS)
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.

The closing date for this job advert is 24/07/2026. However, sometimes the job advert may close early if we receive a good response!