Deputy Lead Technical Services

We’re seeking a Deputy Lead – Technical Services to support the delivery and development of technical services across a large, complex FM environment.

Reporting to the Technical Services Director, you’ll play a pivotal role in optimising operational performance, enhancing processes, and ensuring high standards of compliance and technical excellence. Acting as a trusted advisor, you’ll work closely with senior stakeholders to shape strategy, improve service delivery, and drive long-term value.

This is a hybrid role with travel across the UK, offering flexibility on location while providing exposure to a wide range of operational environments and stakeholders.

This role is offered on a fixed term basis for 9 Months.

• Identify performance issues and conduct root cause analysis across technical service delivery
• Develop and implement practical, long-term solutions in collaboration with operational teams and stakeholders
• Drive optimisation of processes, working practices, and compliance standards
• Provide expert advice on all aspects of technical service delivery and engineering operations
• Contribute to strategic development of service delivery models
• Ensure robust reporting, auditing, and performance management processes

You’ll be an experienced technical leader within Facilities Management or a similar environment, with a strong blend of operational, commercial, and strategic expertise.

• Proven leadership experience within a technical or operational environment
• Senior‑level experience managing complex, multi‑site operations
• Strong understanding of technical FM contracts and commercial models
• Ability to analyse performance, identify improvements, and implement change
• Excellent stakeholder engagement and influencing skills
• Strong problem‑solving capability, with the ability to navigate complex environments
• Experience balancing multiple priorities and stakeholder demands
• Professional engineering qualification (CEng/IEng) or equivalent experience (desirable)

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.

As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you.