Senior Technician

The Role

This is an exciting opportunity to join our growing Business Services team in Milton Keynes, supporting the delivery of high‑quality technical and administrative services for our expanding client base. As a key point of contact for London‑based teams, you will ensure smooth processes, accurate handling of technical data, and compliance with company standards. You will also play a vital role in developing the technical knowledge of others within the team, contributing to the overall success of the business.

• Manage complex technical administration tasks, ensuring accuracy and efficiency across all processes.
• Validate data submissions and transactions in line with company standards and client requirements.
• Prepare and review technical reports, statements, and reconciliations.
• Ensure accurate data entry and maintain robust credit control processes while resolving outstanding queries.
• Support business units by providing timely and accurate management information.
• Maintain up‑to‑date records across company systems and ensure compliance with regulatory and internal requirements.
• Assist with training and mentoring less experienced team members to develop technical expertise.
• Act as a key escalation point for internal teams and clients, ensuring excellent service delivery.

• Has extensive technical administration or accounting experience within the insurance or financial services sector.
• Possesses a strong understanding of London Market processes and systems.
• Can demonstrate technical expertise and the ability to review and audit complex work for accuracy and compliance.
• Works efficiently under pressure, meeting deadlines while maintaining high‑quality standards.
• Is a strong communicator, able to build and maintain relationships with clients and internal partners.
• Is highly organised, with strong problem‑solving skills and attention to detail.
• Has proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint.

• GCSEs (or equivalent) including Maths and English at Grade C or above.
• A‑Levels (Grade A‑C) or equivalent are desirable but not crucial.
• Progression towards professional qualifications is helpful but not required.

A career that you define. At Howden, we value diversity – there is no one Howden type.

• Our successes have all come from someone brave enough to try something new.
• We support each other in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference at work and beyond.

At Howden we value diversity – there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us.

• Our successes have all come from someone brave enough to try something new.
• We support each other, in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference, at work and beyond.

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours
* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

* Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

We’re on a life‑long journey to become an ever‑more sustainable group. It’s a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.

You can read more about our sustainability work here.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Accounting / Auditing and Customer Service
• Industry: Insurance