Credit Controller

About the Role

We are looking for an experienced and motivated Credit Controller to join an amazing finance team in Liverpool. This is an excellent opportunity for someone who enjoys building strong customer relationships while ensuring outstanding debts are collected efficiently and professionally.

As a Credit Controller, you will play a key role in managing the sales ledger, reducing aged debt, and supporting the business's cash flow.

Key Responsibilities

• Proactively manage a portfolio of customer accounts.
• Chase outstanding payments by telephone, email, and written correspondence.
• Build and maintain positive relationships with customers.
• Resolve invoice queries by liaising with internal departments.
• Reconcile customer accounts and allocate incoming payments.
• Monitor aged debt and produce regular debtor reports.
• Negotiate payment plans where appropriate.
• Assist with month-end reporting and other finance duties.
• Ensure accurate customer records are maintained.

About You

We're looking for someone who has:

• Previous experience in a Credit Controller or Accounts Receivable role.
• Excellent communication and negotiation skills.
• Strong attention to detail and organisational abilities.
• Confidence managing difficult conversations while maintain...