Private Sector ; PSH Enforcement Case Support Officer

Private Sector Housing (PSH) Enforcement Case Support Officer

Job Reference liverpoolcitycouncil/TP/692/1923

Number of Positions: 1

Contract Type:
Permanent Full Time

Working Hours:

35

Location:

Cunard Building, Water Street, Liverpool

Closing Date: 03/07/2026

Job Category:
Licensing

Region / Division:
Liverpool

Business Unit:
Neighbourhoods & Housing

Job title:

Private Sector Housing (PSH) Enforcement Case Support Officer

Private Sector Housing is a part of the Neighbourhoods & Housing business unit, working to ensure that private sector housing and land development meet the required standards and compliance.

• This is an important support role within our Private Sector Housing service, helping to progress enforcement and legal casework across a range of housing functions.
• As the PSH Case Support Officer you will work closely with enforcement officers and City Law & Governance to support cases involving housing standards, licensing and wider regulatory activity. From helping organise evidence and preparing case documentation to supporting court and tribunal processes, you’ll play a key role in making sure cases are well‑prepared and run smoothly, contributing to outcomes that improve housing standards across the city.
• We’re looking for someone with experience in a legal, regulatory or enforcement setting who is comfortable working with structured processes and detailed information.
• The PSH Case Support Officer will be organised, accurate and able to manage casework effectively, with good communication skills and a practical approach to supporting others.
• The role requires an understanding of legislation or formal processes, along with the ability to work as part of a team and across services. If you’re looking to apply your experience in a role that supports enforcement activity and contributes to real outcomes for residents, this is a great opportunity to be part of a busy, supportive service.

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part‑time) – option to purchase further days.
• Agile working (role dependent) – a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception.
• Part of the Local Government Pension Scheme – option to join the AVC Scheme.
• Progression – opportunities and training through a wide range of high quality learning.
• Health and Wellbeing – offer including Employee Assistance Programme.
• Cycle to Work and Travel Pass Schemes.
• Drive Time – a salary sacrifice car lease scheme.
• Family friendly policies with enhanced leave.
• Discounted Gym Memberships.
• Employee Volunteering Scheme.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under‑represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at at