Revenues Inspection Officer

Salary range: £37,692 - £39,276 per annum inclusive of London weighting

Contract:

Permanent
Hours of work: 36 hours per week

Location:

Civic Centre and other locations from time to time

Make a direct impact by maximising council revenue through accurate property inspection, investigation and ensuring properties are correctly identified, valued and billed.

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

An exciting opportunity has arisen within Brent's Revenues & Debt Service for a Revenues Inspection Officer. In this key role, you will help maximise council revenue by inspecting new and altered domestic and business properties across the borough, ensuring Council Tax and Business Rates records are accurate, up to date and compliant with legislation.

This is an excellent opportunity for a proactive and organised individual who enjoys investigative work, problem solving and delivering high-quality customer service.

The successful candidate will be able to manage their workload effectively, contribute to team objectives, travel throughout the borough and work independently as a lone worker.

A full clean driving licence is desirable.

In this role, you will:

• Inspect new and altered dwellings and business properties to ensure Council Tax and Business Rates records are accurate and up to date.
• Investigate property changes, gather information from customers and stakeholders and ensure properties are correctly valued and billed
• Manage a varied caseload, respond to customer enquiries and support the effective collection of Council Tax and Business Rates.
• Plan and carry out inspections across the borough safely and efficiently, working independently as a lone worker and part of a team.
• Work closely with a range of internal and external stakeholders such as the Valuations Office Agency, colleagues across Revenues, Benefits, Planning, Building Control, Licensing, Audit and other partner organisations to support accurate property records and maximise revenue collection for the borough.

We are looking for someone who:

• Possess good knowledge of the Council Tax, NNDR and Valuation regulations; being familiar with the Brent area and experience of property inspections is desirable.
• Is able to travel throughout the borough to conduct inspections and site visits. A full clean driving licence is desirable.
• Is an energetic, organised and proactive individual who can effectively manage competing priorities, work independently and collaboratively as part of a team, and consistently deliver against deadlines, performance standards and service targets. You will be able to prioritise and manage a varied inspection workload, ensuring that individual, team and service objectives are achieved.
• Has excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records for Council Tax and Business Rates.
• This is a rewarding role and offers an exciting opportunity for the right candidate.

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

• 27 days' annual leave, rising with length of service, plus bank holidays
• L…