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Senior Complaints & Appeals Leader — Public Sector Impact

Job in Liverpool, Merseyside, L1, England, UK
Listing for: Liverpool City Council
Full Time position
Listed on 2026-10-10
Job specializations:
  • Government
  • Law/Legal
Salary/Wage Range or Industry Benchmark: 38000 - 52000 GBP Yearly GBP 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Liverpool City Council is seeking a Senior Complaints & Appeals Officer to lead a team handling MP and Councillor enquiries, complaints and appeals in the Law & Governance unit. The role requires strong investigative and analytical abilities, plus stakeholder management to deliver high-quality outcomes for residents and businesses.

You will spearhead complex cases, coordinate appeals to the Valuation Tribunal Service, and mentor staff while ensuring compliance with legislation and corporate

This role, Senior Complaints & Appeals Leader — Public Sector Impact at Liverpool City Council, could be your next opportunity.

All applications are reviewed carefully by our team.

The position is based in Liverpool, England, United Kingdom.

This opportunity is part of our work in Finance, Legal.

The advertised compensation is 38.000 - 52.000.

We aim to respond to suitable candidates as soon as possible.

Position Requirements
10+ Years work experience
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