Beauty Therapist

Beauty Therapist (36.5hrs/wk)

Location:

Liverpool, GB, L1 8BJ

Company: CLARINS

A global leading skincare and makeup company focused on innovation, diversity, and sustainability. We are looking for a Beauty Therapist based at the JLP Liverpool Spa.

• Competitive compensation package
• 33 days annual leave (inclusive of bank holidays)
• Clarins For You – Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance based bonus
• Access to a range of wellbeing services through our Employee Assistance Programme

Delivering treatments and exceptional client care, you’ll develop skincare conversations with all your customers, engaging them in our brand journey and increasing product sales.

• Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
• Sell the unique brand differentiation, linking ingredient stories, product benefits, and usage of recommended homecare products both within the Spa and on the counter.
• Focus on customer loyalty, keeping customers returning to the brand.
• Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story while engaging with customers.
• Overcome selling challenges confidently.
• Ensure a high standard of hygiene is maintained in the Clarins treatment room, reception, and laundry area.

• Passionate about skincare and beauty.
• A confident and articulate communicator.
• Customer-focused and results-oriented.

• NVQ 2 & 3 or equivalent Beauty Therapy qualification.
• Experience in a hands‑on beauty or retail role with exceptional customer service skills.
• Ability to be flexible and work shifts including weekends and evenings.

We welcome applications from all backgrounds and are committed to equitable opportunities for all employees and customers.