Clerical Officer - Breast Screening | University Hospitals NHS Foundation Trust

Clerical Officer - Breast Screening | Liverpool University Hospitals NHS Foundation Trust

Employer:

Liverpool University Hospitals NHS Foundation Trust

Location:

Broadgreen Hospital, L14 3LB

Pay:

£24,465 per annum

Contract Type:

Contract

Hours:

Full time

Disability Confident:

No

Closing Date:

01/04/2026

This is a full-time fixed term post to cover maternity leave.

This post is based at our Breast Screening Unit at Broadgreen Hospital, which provides Breast Screening to women in Liverpool Sefton and Knowsley.

Previous NHS experience would be an advantage, but full training in the relevant systems will be provided.

You may be required to work on the Breast Screening mobile units which provide Breast Screening to women in Liverpool Sefton and Knowsley.

• Work as a team member of Liverpool Breast Screening Clerical Team with the aim of maintaining a high standard of service to patients and staff.
• Undertake general clerical duties and reception work.
• Be responsible for all patients arriving in the Department, ensuring their examinations are progressed in a timely and efficient manner.
• Work closely with radiographers to make day to day arrangements for appointments.
• Provide an efficient and effective appointment service adhering to Breast Screening appointment protocols and procedures, along with carrying out associated clerical duties.
• Check pre-booked lists prior to start of clinic.
• Ensure all paperwork and x-ray packets are available.
• Show a sympathetic and caring approach towards both clients and patients and families/friends when carrying out reception duties.
• Welcome and assist clients, patients, relative/friends and other visitors on arrival in the Department and inform appropriate staff.
• Communicate effectively and promptly to all enquiries in a discreet manner, with empathy and sensitivity.
• Provide cover at the Breast Unit at the Royal, or on either of the two mobile units based in the community, if/when necessary.
• Be aware of the needs of the clients in the waiting area and inform the radiographic staff.
• Be responsible for entering and updating accurate information on the NHSBSP system.
• Closing clinics and checking attendees.
• Update the computer system and prepare future invitation letters.
• Maintain accurate information on film packets and paperwork.
• Operate the appointment systems and procedures.
• Fully document clients on the computer system.
• Assist in maintaining the filing system.
• Pull previous mammograms from files.
• Pull mammogram packets for booked clinic appointments, prepare paperwork and labels and request off site film packets.
• Assist the Screening Unit Manager as required.
• Provide support to the Deputy Screening Unit Manager and assist with work associated with investigations to clients.
• Input data onto the NHSBSP computer relating to routine results and produce the letters in accordance with the ‘Right Result’s Protocol’.

Please see attached Job description for further details. This.