Quality Matron

Job Overview

We are looking for a Quality Matron to support and lead two care homes with the provision of Registered Nurses and the delivery of high-quality care to residents. The role also involves providing direct patient care as required. Salary: £53,755.00 - £55,000.00 DOE.

Brushwood and Millvina Care Homes with travel to other community sites and Wavertree. Permanent contract.

Shifts:

Monday - Friday, 09:00 - 17:00 (7.5 hours per day). Some weekend work and unsociable hours may be required.

• Work in collaboration with Local Authorities and encompass leadership, education, development, quality improvement and management of the nursing teams within the care homes.
• Support the division with input to quality improvement initiatives and rollout of the internal accreditation programme.
• Provide on‑site support to complete initial assessments of current provision, collaborate with the local authority and ensure compliance with CQC regulations.
• Identify gaps in service provision, develop and implement improvement plans.
• Investigate and manage complaints and quality concerns, ensuring adult safeguarding policies and procedures align with PC24 and Local Authority requirements.
• Ensure a robust incident reporting system is in place, escalating and providing feedback as necessary.
• Prioritise team workload and oversee staffing requirements across both units to meet safe staffing guidelines.
• Ensure Safety Huddles take place and be visibly present to support and manage all aspects of people management for direct reports (absence management, performance management, objective setting and training).
• Train and educate care home staff in matters relating to quality and patient safety to ensure they have the correct skills and competencies.
• Recognise early signs of patient deterioration and manage escalations into established care pathways.
• Maintain up‑to‑date awareness of all key aspects of the role, including interpretation and implementation of policies.
• Support Operational Managers to produce relevant KPIs in relation to patient experience, safety and the effectiveness of care for presentations and ICB meetings.
• Provide advice, guidance and up‑to‑date information for families, careers and the wider MDT.
• Oversee and review admission criteria/eligibility in relation to patient dependency tools and available staffing resources.
• Involve and support Nurse Recruitment to ensure safe staffing principles are adhered to.

• 1st level Registered Nurse with a valid PIN.
• Degree or demonstrable relevant experience.
• Evidence of further education/CPD.
• Experience of working in elderly care/community setting/Local Authority.
• Extensive experience working in a community bedded area – care homes, intermediate care beds.
• Clinical leadership skills.
• Strong interpersonal skills with the ability to coordinate and motivate teams.

• Salary: £53,755.00 - £55,000.00 DOE.
• 37.5 hours per week.
• Colleague wellbeing package including a doctor line, access to Westfield Rewards, wellbeing support and gym discounts.
• NHS pension scheme, NHS car fleet scheme, NHS home electronics scheme, cycle‑to‑work scheme.
• Eligibility to apply for a Blue Light Card.

Primary Care 24 (PC24) is a not‑for‑profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities.

We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our colleagues so that they can, in turn, care for our patients.

Come join our proud team!