ICC UEC AP Operations Manager

Role Overview

The post holder will be an experienced Paramedic or Nurse, who acting within their professional boundaries will provide clinical leadership, management and supervision to a team of Urgent & Emergency Care Advanced Practitioners (UECAP). This will be within the Integrated Contact Centres (ICC) and operational responding.

The post holder will be based at Estuary Point ICC and the role will be self-rostering with the requirement to provide daily operational cover over a 7-day period between the UEC AP Operational Manager team., The post holder will ensure the delivery of excellent patient care through the continuous achievement of clinical standards. The post holder will support service development and modernisation plans by leading on local implementation of changes to clinical triage systems, clinical practice and care pathways.

The post holder will deliver clinical learning, essential updates and CPD to all clinical practitioners, clinically lead on development of the AP-UEC role and other rotational roles alongside undertaking relevant research and development activities.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.