Global Technical Manager – Sterilization

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include:
Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership.

Job Description The role is fully remote and reports to the Head of Delivery & Operations Main Purpose of Role Oversee sterilization processes within medical devices and provide technical support related to sterilization across all certification schemes - MDR, MDD, UK MDR, ISO
13485, MDSAP, IVDR.Act as line manager and lead the team of MDR Product Assessors-Sterilization.

Provide technical advice in relation to sterilization to support all stages of the medical device conformity assessment process

Establish competence criteria, update, deliver and maintain appropriate training packages for Product Assessors (sterilization team) as well as sterilization auditors covering all certification schemes related to sterilization within the medical device conformity assessment process.

Develop, maintain and implement sterilization QMS documentation related to medical devices conformity assessment process of SGS NB 1639 aligned with best practices (e.g. NBOG’s BPG, MDCG guidance documents) and applicable regulatory and accreditation requirements.

Manage the development and implementation, including approval process for Product Assessors (sterilization team) and sterilization auditors, new personnel and for on-going monitoring and re-approval of  addition to above, as member of the Global Operations Leadership Team:

Accountable for resource management within the team reporting to the role, including workload planning, capacity monitoring, and proactive identification and resolution of resource gaps – including Hubs and DO resources.

Drive team performance against global targets, with full accountability for chargeability, utilisation, productivity, timeliness, assessment quality, and regulatory compliance – including Hubs and DO resources.

Lead proactive decision‑making, ensuring operational and technical issues are resolved at the appropriate level with minimal escalations and delays.

Act as a primary technical reference point within the area of responsibility, providing clear and consistent guidance to the team, Delivering Offices (DOs), and Hubs, ensuring aligned interpretation of regulatory requirements and internal procedures.

Establish a culture of accountability and performance by setting clear expectations, defining individual and team goals, and monitoring delivery against operational and technical objectives.

Monitor, analyse, and report team performance, implementing timely corrective actions and providing regular updates to the Head of Operations.

Drive continuous improvement by identifying and implementing process efficiencies, capability development initiatives, and best practices within the team.

Contribute to business growth, including supporting proposals, client interactions, training, and external engagements as required.

Key Accountabilities – Sterilization Maintain a full knowledge and understanding of SGS (Global System and SGS NB 1639) procedures, Best Practices Guides, MDCG Guidance Documents and external approval criteria to allow efficient and effective technical reviews. Ensure full compliance with the Company’s Code of Integrity, Secrecy and Non-Disclosure Agreement and act in accordance with SGS policies, procedures and processes.

Ensure regulatory compliance of medical device technical documentation assessments under applicable regulations and schemes

Be a point of contact…