Patient Flow Coordinator

Patient Flow Co Ordinator 0112

Location:

Cumbria

Region:
Ulverston

Salary: £29.660 annual salary

Final date to receive applications:
Wednesday, September 16, 2026

We’re looking for an organised and compassionate Patient Flow Coordinator to help ensure a smooth and supportive journey for patients and their families.

In this key role, you will coordinate the patient pathway from the point of referral, working closely with families, doctors, ward teams and the discharge coordinators to ensure clear communication and seamless transitions throughout care.

• Coordinate the patient journey from point of referral
• Communicate effectively with patients, families and multidisciplinary teams
• Maintain and track patient information using EMIS
  and
  Excel
• Support efficient admissions, transfers and discharges
• Ensure every patient and family experience is as smooth and supportive as possible
• Uphold and reflect the values of the hospice
  in all interactions

• Excellent communication and organisational skills
• IT literate, with experience using systems such as EMIS
  and
  Excel
• Ability to manage multiple priorities
• A compassionate, patient‑centred approach

• Mon
  - Saturday 7:00- 15:00 or 08:00- 16:00 as suits

Make a difference by helping every patient’s journey run smoothly, with dignity and care.

St Marys Hospice is a wonderful place to work. St Marys Hospice has a dedicated team of over 100 staff and over 300 volunteers. Working and volunteering for us could be one of the most fulfilling roles you will have, by being part of a great team and making a difference every day. Our dedicated staff help give our community the very highest standard of care.

ys Hospice we pride ourselves on our compassionate and dedicated staff who constantly go above and beyond for our patients their families and visitors.

We invest in our staff to ensure that we are compassionate, caring and professional. We value our staff and recognise their achievements.

St. Marys Hospice is a charity, providing specialist palliative, supportive and care at the end of life for people living with advancing illness, and their families. We have two main bases: the hospice building in Ulverston and the St Marys Living Well Centre in Barrow in Furness. We also provide care in the home setting and provide therapy groups within the local community.

Hospice services include a 6-8 bedded In-Patient Unit, Hospice at Home Service, Family & Bereavement Support Service and Living Well Therapies.

We are also a regional educational hub for palliative and end of life care education and part of the NW Coast Learning Collaborative. We deliver a range of education to internal staff and to the wider health and social care workforce.

Job Profile document