Enhanced Access Hca

The Enhanced Access Healthcare Assistant plays a key role in supporting the delivery of safe, effective, and patient-centred healthcare services during evening and weekend clinics across the Primary Care Network. Working under the supervision of GPs, nurses, and other healthcare professionals, the post holder will provide clinical and administrative support to help improve patient access to primary care services outside of core practice hours.

The HCA will undertake delegated clinical tasks such as taking observations, performing venepuncture, recording ECGs, supporting long-term condition monitoring, and assisting with health promotion activities, contribute to infection prevention and control, and accurately record information within the clinical system.

The role requires excellent communication and organisational skills, a compassionate approach to patient care, and the ability to work effectively as part of a multidisciplinary team across multiple practice sites. The post holder will be expected to maintain professional standards, work within their competencies, and contribute to the ongoing delivery and development of Enhanced Access services across the PCN.

• Undertake basic clinical procedures including observations, venepuncture, ECGs and health checks.
• Support clinicians in delivering Enhanced Access clinics and long-term condition reviews.
• Accurately record patient information in clinical systems.
• Promote patient health, wellbeing and self-care.
• Maintain high standards of infection control, confidentiality and patient safety.
• Escalate clinical concerns appropriately and work within own competence.
• Work collaboratively with the multidisciplinary team across PCN sites during evening and weekend sessions.

Organisation Overview

East End Health Network Co Ltd is a collaborative organisation formed by GP practices in North West Tower Hamlets to support the development and delivery of high-quality, accessible healthcare services for the local community. The organisation works closely with GP practices, community health teams, social care providers, and voluntary sector organisations to improve patient outcomes and ensure joined-up care across the borough.

The networks aim is to provide residents with a wide range of diverse and locally accessible healthcare services while promoting healthier lifestyles, preventative care, and personalised support for patients with long-term health conditions.

East End Health Network is committed to delivering patient-centred care through innovation, collaboration, and continuous service improvement. Staff work within a supportive and inclusive environment where teamwork, professionalism, compassion, and respect are highly valued.

The organisation also places strong emphasis on staff wellbeing, equality, confidentiality, and professional development, encouraging all employees to participate in ongoing learning, appraisal, and career development opportunities.

Job Title: Enhanced Access Healthcare Assistant (HCA)
Reports To: Services Manager / Director Location: Tower Hamlets Network 2 PCN (Enhanced Access Sites)
Hours: As per Enhanced Access service requirement, including evenings and weekends Salary: Depending on experience

Job Purpose

The Enhanced Access Healthcare Assistant (HCA) will support the delivery of high-quality, patient-centred care during evening and weekend Enhanced Access clinics across the Primary Care Network (PCN). The post holder will work with other healthcare professionals to provide clinical and administrative support, ensuring safe, effective, and efficient patient care.

The role will involve undertaking delegated clinical duties,…