HR Operations Adviser - Polish Speaker

Job Description

This is an exciting opportunity to be part of a collaborative and forward-thinking HR Service Centre team, supporting our employees across EMEA and beyond. As a key member of our HR Operations function, you’ll work closely with colleagues across regions to deliver a high-quality, consistent HR experience that underpins every stage of the employee journey.

Reporting to the Manager, HR Service Centre, you’ll play a hands-on role in delivering operational HR support, partnering with our global HR teams to ensure our processes are effective, compliant, and employee-focused.

In this Polish-speaking HR Operations Adviser role, you’ll also support our Polish-speaking employees and ensure they receive timely and accurate assistance tailored to their local context — helping us deliver a truly inclusive and responsive HR service.

About You:

You are a proactive problem-solver who thrives in a collaborative environment. You ask the right questions to understand the bigger picture and take initiative to deliver scalable, sustainable solutions that support business growth

Detail-oriented and process-minded, you’re always looking for ways to simplify, streamline, and enhance the employee and candidate experience. You’re motivated by continuous improvement and take pride in executing both immediate tasks and longer-term projects with care and consistency

You are a team player who builds trusted relationships across HR and the wider business. You enjoy working with others to drive operational excellence and contribute meaningfully to team success

You understand the importance of accurate data and handle sensitive information with the utmost confidentiality. You are confident navigating HR systems and enjoy using technology to improve the way we work

You take pride in delivering a high-quality service to employees and managers, and you see each interaction as an opportunity to support, solve, and add value

You remain calm under pressure, and adapt quickly as priorities shift in a fast-paced environment

You take ownership of your work, follow through on commitments, and are motivated to get things right the first time.

Responsibilities Include:

Managing core HR processes across the employee lifecycle including onboarding, changes to employment, and off-boarding ensuring timely, accurate, and compliant execution

Acting as a first point of contact for HR queries from employees and managers, providing clear and friendly guidance in line with policies and procedures

Maintaining HR systems and records, ensuring data is accurate, up-to-date, and handled with confidentiality and care

Partnering with Centres of Expertise (CoEs) such as Talent Acquisition, Reward, and Employee Relations to deliver seamless employee experiences

Identifying opportunities to improve processes, reduce manual effort, and increase efficiency, working with colleagues to implement improvements

Supporting audits and compliance requirements by ensuring documentation and records meet internal standards and external legal/regulatory obligations

Providing operational support for cyclical HR activities, such as performance reviews, pay reviews, contract renewals, and policy rollouts

Producing HR reports and insights, using data to support decision-making and monitor service levels and compliance

Championing best practice in HR administration, helping to drive consistency and quality across the HR Service Centre

Collaborating with colleagues across regions and functions, contributing to shared goals and team success

Skills & Experience:

Experience in HR Operations, HR Administration, or other administration role preferred but not essential

Strong attention to detail with a track record of accurate data entry and documentation

Experience working with HR systems and CRM systems (e.g. Workday, Service Now) preferred but not essential

Proven ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment

Excellent communication skills; able to explain processes clearly and professionally, both verbally and in writing

Strong understanding of confidentiality, GDPR, and handling of employee data

A customer-focused mindset, with…