Employee Relations Operations Lead

Job Introduction

Job title:

Employee Relations Operations LeadA bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The role:

Are you an experienced Employee Relations leader looking to take the next step in your career?

Liverpool City Council is seeking an Employee Relations Operations Lead to lead and develop our Employee Relations Service. This is an exciting opportunity to manage a team of Senior Employee Relations Partners and Employee Relations Partners whilst overseeing the delivery of a high-quality, professional, and customer-focused employee relations service across one of the UK's largest local authorities.

As the Employee Relations Operations Lead, you will provide strategic and operational leadership across a broad range of employee relations activity, including disciplinary, grievance, attendance, capability, performance, flexible working, redeployment and organisational change matters. You will ensure the consistent delivery of high-quality advice and support, enabling managers to effectively manage people issues whilst reducing organisational risk.

You will lead and develop a team of employee relations professionals, providing direction, coaching and oversight to ensure excellent service delivery. Working closely with senior leaders, HR colleagues, Legal Services, Trade Unions and other key stakeholders, you will use performance information, casework intelligence and operational insight to drive continuous improvement, inform policy development and enhance employee relations practice across the organisation.

We're looking for someone with:

Significant experience leading employee relations services and managing complex, sensitive and high-risk employment matters.

Experience of leading, developing and motivating HR or employee relations teams.

Extensive knowledge of employment law, employee relations practice and local government employment issues.

Strong leadership, coaching, influencing and stakeholder management skills.

Experience of using management information, performance data and organisational insight to improve services and inform decision-making.

The ability to balance strategic thinking with operational delivery in a fast-paced  return, you will join a supportive and ambitious People & Organisational Culture Team at the heart of the Council's people agenda. This is a unique opportunity to shape employee relations practice, influence organisational outcomes and make a real difference to our workforce and the communities we serve.

Join us and help make Liverpool City Council a great place to work!

Our offer to you:

At least 31 days holiday, plus bank holidays, rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days Agile working (role dependent) - a…