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IT Second-Line Support Analyst — White-Glove IT
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-01-24
Listing for:
BDO UK LLP
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading accountancy and business advisory firm in Liverpool is seeking an IT Support professional to provide technical assistance and user administration for end-user service requests. The role involves managing incidents, ensuring adherence to service levels, and providing exceptional customer service. The ideal candidate should possess strong technical support skills, a customer-oriented mindset, and be adept at managing pressures and deadlines.
BDO supports staff with career development and promotes a collaborative work environment.
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