Document Controller- Energy & Natural Resource

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together to deliver outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority‑owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

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We are currently seeking to recruit a Document Controller to join our Energy and Natural Resources business. This role is varied and challenging and will involve working with multi‑disciplinary project delivery across major energy projects and programmes. Initiative and problem‑solving skills are a must, as are strong interpersonal and communication skills and experience using control procedures.

• Management of CDE/EDMS – undertake day‑to‑day user account management, respond to ad‑hoc requests from users to move or rename any incorrectly uploaded file or document.
• Document Quality Control – compliance monitoring of incoming and outgoing documents into the system, ensuring documents are in the correct format and with correct metadata.
• Project Communication – manage project‑related mail and correspondence and RFIs via the system.
• Information Packages – support the assembly of information packages and check package completeness during the design review and approval process, reporting on adherence to timescales from a defined standard.
• Provide CDE guidance and maintain training log – organise training sessions for new users and refresher training for existing users, provide guidance on file naming protocols, create and maintain training logs.
• Maintain container configuration & workflows – undertake regular checks on file/document links across the system and fix as required; check file/document workflows and release or move‑on any locked workflows.
• Maintain user directories, IM protocol and file naming protocol – update and maintain the user access matrix, IM and file naming protocols to reflect new projects and users of the system.
• Respond to ad‑hoc requests relating to document management/CDE – provide ad‑hoc advice and guidance on use of the CDE/EDMS system and associated user guides and policy documents.
• Support the configuration and implementation of client CDE/EDMS.
• Interface with BIM standards, processes and 3D models and data within the CDE/EDMS.

• Experienced Document Controller with relevant experience in industry‑leading CDE software.
• Working knowledge of the standards that define ISO 19650 Information Management.
• Expert user level experience using at least one of the following:
  Aconex, ViewPoint/4P, Asite, Bentley Project Wise.
• Ability to work remotely with support.
• Excellent organisational skills.
• Ability to stay focused and carry out tasks in a timely and accurate manner.
• Experience migrating data between systems.
• Experience uploading and cataloguing documents.
• Understanding of the services being offered by the team and ability to communicate effectively with clients and external organisations.
• Developing excellent working relationships with the client and contractors/consultants involved in the provision of services.

• Experience engaging with stakeholders to analyse and define changes to an EDMS to accommodate changing project requirements.
• Use of workflows within an EDMS.
• Experience working in a site environment – an advantage.
• Willingness to learn and become proficient in Information Management.

SOX control responsibilities may be part…