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FM Helpdesk Team Leader - Drive SLA Excellence
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-06-12
Listing for:
Carlisle Support Services
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Carlisle Support Services in Luton, United Kingdom is seeking an FM Helpdesk Team Leader responsible for day-to-day leadership and performance of the Helpdesk function. You will manage reactive and planned maintenance activities in line with contractual SLAs and KPIs while leading a team of 4 Helpdesk Operatives.
The ideal candidate will possess experience within an FM Helpdesk environment, strong communication skills, and a solid understanding of SLA-driven operations. This full-time role offers a salary of £33,280 annually along with various benefits.
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