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Service Desk Analyst - SLA-Driven
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-06-14
Listing for:
NHS
Part Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
NHS is seeking a Service Desk Operator to be the first point of contact for IT issues, ensuring all calls are logged and escalated appropriately. The role requires working in a busy environment, focusing on user satisfaction while adhering to strict service standards.
The ideal candidate will be skilled in communication and complex problem resolution, with responsibilities including managing calls, user accounts, and IT queries.
Flexibility in working hours may be required based on client needs.
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