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Senior Enterprise Service Desk Lead - White-Glove

Job in Liverpool, Merseyside, L1, England, UK
Listing for: Abacus
Full Time position
Listed on 2026-06-14
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Position: Senior Enterprise Service Desk Lead - White-Glove Support

Abacus is seeking a Sr. Enterprise Service Desk Analyst in the UK to provide high-quality technical support and resolve complex issues. This role involves mentoring junior analysts, ensuring adherence to service standards, and participating in advanced troubleshooting across various systems.

The ideal candidate has over 5 years in IT support with strong skills in Microsoft 365, networking, and client communication. Competitive compensation, annual leave, and perks like gym discounts and health insurance are offered.

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Position Requirements
10+ Years work experience
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