Business Manager - Pensions Delivery & Technology

# Business Manager - Pensions Delivery & Technology# USSApply Now!|  |  |  |  |  |  |  |  |  || --- | --- | --- | --- | --- | --- | --- | --- | --- || |  |  | | --- | --- | | |  | | --- | |  | |  |  |  | | --- | --- | | |  | | --- | |  | |   
** Business Manager - Pensions Delivery & Technology*
* ** Business Area:
Pensions Business Management*
* ** Place of Work:
Liverpool*
* ** Contract Type:
Permanent**  |  |  | | --- | --- | | |  | | --- | |  | |   When you join USS, the size and scale of our pension scheme means you will have numerous opportunities to learn and develop your career. Given our size you'll have real autonomy and influence as you collaborate closely with a wide-ranging team of experts.
Our office is a vibrant place to work, and we offer flexibility of office/homeworking due to our hybrid model.  
** About the role
** In your role as Business Manager - Pensions Delivery & Technology, you will make a meaningful and valued contribution from the outset. This role will provide a great opportunity to provide strategic, operational, and delivery support to the Chief Pensions Delivery & Technology Officer (CPD&TO) in fulfilling their responsibilities across Pensions Delivery, all associated functions, and Group IT.
The role will work collaboratively across these areas of the CPD&TO’s responsibilities to support and enable where appropriate the effective delivery of business priorities, enhance governance, improve organisational effectiveness, and drive efficiency in how the function operates.  A key aspect of the role is to support the coordination and management of senior governance forums, ensuring that agenda items and associated papers are effectively planned, produced to a high standard, and aligned to decision-making requirements.  

The role will also play an important part in supporting Pensions Business-wide activities, including business planning, performance reporting and engagement with the Chief Pensions Strategy Officer and team members.  
** What you will be doing
** As a trusted part of the Pensions Business Management team you will be responsible for:  Executive Support and Delivery Enablement   
* Act as a trusted advisor to the Chief Pensions Delivery & Technology Officer, supporting prioritisation, time management, and representation in key forums.
* Enable delivery of business objectives by aligning teams, tracking progress, and ensuring timely execution of key actions and deliverables.
* Identify and address risks, issues and dependencies, contributing to strategic initiatives and cross-functional work streams as needed.
Governance, Agenda and Papers   
* Coordinate forward agendas for governance forums, ensuring alignment to key priorities and decision-making requirements.
* Oversee the production and quality of governance papers, ensuring they are concise, accurate, and decision-focused.
* Track actions and continuously improve governance processes, reporting, and documentation standards.
Business Planning and Performance Management   
* Support business planning by coordinating priorities, KPIs, and milestones in collaboration with Finance and the wider Pensions Business.
* Monitor performance against objectives, ensuring clear visibility of progress, risks, and issues through effective reporting.
* Align financial planning, resource allocation, and functional plans with broader business strategy.
Operational Effectiveness and Continuous Improvement   
* Identify and drive opportunities to improve efficiency, simplify processes, and enhance ways of working across the function.
* Strengthen delivery discipline, prioritisation, and consistency in management practices.
* Enable alignment and communication to support a high-performing, delivery-focused culture.
People, Leadership and Communications   
* Support delivery of people strategy initiatives (e.g. talent, performance, organisational design) in partnership with HR.
* Facilitate leadership activities and promote strong communication of key messages, priorities, and decisions.
* Contribute to talent development, succession planning, and leadership capability building.
Pensions Business Coordination and Reporting   
* Coordinate Pensions Business-wide activities and act as a key interface across Pensions Delivery & Technology, governance, and stakeholder groups.
* Lead production of high-quality business reporting, ensuring clear links between strategy, performance, risks, and outcomes.
* Support planning cycles and information requests, ensuring alignment, consistency, and timely delivery across the wider Pensions Business.  
** About you
** We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.
To be successful in the role you will have:

* Highly organised, structured and able to manage multiple priorities in a…