AI - Digital Delivery Manager

Do you want to shape how AI is delivered across a global professional services organisation?

AI is transforming the way businesses operate, and our client is investing heavily to stay at the forefront.

They're looking for an experienced Delivery Manager to help drive a long‑term AI transformation programme, ensuring innovative solutions are delivered consistently, adopted successfully and create real business value.

This is a unique opportunity to join a growing Legal Technology & Innovation team where you'll have the autonomy to influence delivery frameworks, work directly with senior stakeholders and help shape the future of AI across the organisation. They're looking for someone who can bring fresh ideas and best practice from professional services or another mature Agile environment.

• Competitive salary
• Hybrid working with three days per week in the Liverpool office
• Long‑term AI transformation programme with a 3‑5+ year roadmap
• High‑profile role with regular exposure to senior leadership and Board‑level stakeholders
• Opportunity to influence how AI is delivered across the business
• Work with both internally developed AI solutions and market‑leading platforms including Legora and Microsoft Copilot
• Collaborative, supportive innovation team with genuine opportunities to make an impact

Reporting to the Head of Legal Technology Innovation, you'll provide the governance, structure and delivery leadership that enables AI initiatives to scale successfully across the business.

You'll oversee multiple Agile work streams simultaneously, ensuring projects remain on track while driving continuous improvements to delivery processes and ways of working.

Key responsibilities include:

• Managing the delivery of 5‑6 concurrent AI and digital initiatives
• Driving governance, reporting and delivery excellence across the AI portfolio
• Working closely with Product Managers to prioritise work and maintain delivery momentum
• Coordinating cross‑functional teams across Product, Change, Risk and Architecture
• Identifying risks, dependencies and delivery challenges early, ensuring effective resolution
• Producing clear reporting and dashboards for senior stakeholders
• Supporting change management, user adoption and training initiatives
• Managing relationships with third‑party technology suppliers
• Embedding Agile best practice and continuously improving delivery processes

You'll be an experienced Digital Delivery Manager or Agile Delivery Lead who enjoys bringing structure and governance to complex transformation programmes.

We're particularly interested in candidates with:

• Proven experience delivering Agile projects or programmes
• Strong governance, reporting and risk management experience
• Strong stakeholder management skills, with confidence engaging senior business leaders
• Experience managing multiple concurrent projects and competing priorities
• A track record of driving change and improving delivery processes
• Experience working alongside Product Managers and technical delivery teams
• An interest in AI, digital transformation and emerging technologies

Professional services experience is highly desirable, although we'll also consider candidates from financial services, insurance, consulting or technology organisations with mature Agile delivery environments.

This isn't a traditional Delivery Manager role.

You'll be joining an organisation at the beginning of an exciting AI journey, helping shape the delivery capability that will underpin AI adoption for years to come. Rather than maintaining an established function, you'll have the opportunity to introduce new ideas, influence best practice and play a visible role in one of the firm's most strategically important programmes.

If you're passionate about Agile delivery, digital transformation and helping organisations successfully adopt AI, we'd love to hear from you.

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and respected. We encourage applications from candidates of all backgrounds.