Junior Application Support Analyst

Junior Application Support Analyst

£25,000 - £30,000 + Benefits | Liverpool On Site

The Opportunity

We're working with a growing consumer business that's investing heavily in its technology function and looking to appoint a Junior Application Support Analyst.

This is an excellent opportunity for someone with 1-2 years' experience to develop their career within Application Support and Business Systems. You'll work across a range of core business applications, supporting day-to-day operations while gaining exposure to system enhancements, integrations and technology projects.

If you're looking to build your technical knowledge within a supportive team and broaden your experience beyond traditional IT support, this is a fantastic opportunity.

What You'll Be Doing

Application Support

• Provide first-line support across a range of core business applications
• Investigate system, order and inventory-related issues
• Troubleshoot application problems and escalate more complex issues where required
• Maintain support documentation and knowledge articles

Project Support

• Assist with user acceptance testing (UAT) for system changes and enhancements
• Support configuration and implementation activities
• Work alongside third-party technology partners on project delivery
• Keep project plans and support tickets u...