Digital Analyst​/Senior Digital Analyst

Overview

We’re hiring for two Digital Analyst positions within a growing Customer & Digital Analytics team for a major UK retailer.

The role focuses on eCommerce, customer experience, and digital performance, working closely with eCommerce, UX, Product, and Marketing teams to analyze customer behaviour and improve online performance.

• Analyze customer and website behaviour data.
• Use SQL to interrogate large datasets.
• Work with GA4 and digital performance data.
• Build and maintain reports and dashboards.
• Support website optimisation and UX initiatives.
• Monitor basket value, conversion, customer journeys, and channel performance.
• Deliver actionable recommendations to stakeholders.
• Partner with eCommerce, Product, and Digital teams on business‑critical projects.

• Stakeholder management.
• Insight generation.
• Commercial recommendations.
• Driving action from analysis.

• Up to £37,000.
• 1‑2 years’ experience in analytics.
• SQL experience.
• Experience working with digital, customer, or website data.
• Strong analytical mindset.
• Good communication skills.
• Experience with GA4 or similar tools is beneficial.

• Up to £45,000.
• 2+ years’ experience in Digital Analytics.
• Strong SQL skills.
• Experience analysing website and customer behaviour.
• Strong stakeholder and insight delivery skills.
• Ability to translate data into clear commercial recommendations.
• Confidence presenting findings to different business teams.

• Retail or eCommerce background.
• GA4.
• Big Query.
• Digital performance analysis.
• Conversion and customer journey analysis.
• UX and testing analytics.
• Power BI, Tableau, or similar visualisation tools.

• Join a mature analytics function with strong leadership.
• Work on high‑traffic eCommerce platforms.
• Exposure to Product, UX, Marketing, and eCommerce teams.
• Strong opportunity for career development.
• Fast interview process.
• Genuine influence on customer experience and digital performance.

Single‑stage interview with fast feedback and decision‑making process.

If you’re a Digital Analyst with strong SQL skills and experience exploring customer behaviour, website performance, and digital journeys, we’d love to hear from you.