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Hybrid Service Desk Analyst — IT Support & Customer Care
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-08-01
Listing for:
Evelyn Partners
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Evelyn Partners is seeking a Service Desk Analyst to provide first line technical support for staff in Liverpool. The role follows a training period and runs 10:00–18:00, Monday to Friday, in a hybrid working setup.
Key duties include logging incidents and requests in Service Now, applying SLAs, and guiding end-users while maintaining high customer service standards. ITIL Foundation and Office 2010–2016 knowledge are preferred.
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