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Speech Analytics Junior Analyst - Hybrid Insights
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-08-04
Listing for:
Aplaro Ltd
Full Time
position Listed on 2026-08-04
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Vanguard is seeking a Data Analytics professional to develop, maintain, and optimize Speech-to-Text Analytics within Genesys Cloud, ensuring governance, scalability, and best practices. You'll analyze call data to identify drivers, sentiment, trends, and opportunities, delivering dashboards and reports that drive operational improvements and data-driven decisions in a hybrid work environment.
Collaborate with Workforce Management, Service & Operations Enablement, CCE and product teams to promote
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