Senior Solutions Architect - DCX

Internal use only - Grade D

We’re the team behind digital retailer Very.

Our purpose, helping families get more out of life, powers everything we do.

And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go.

If you love making a difference, you’ll love making it sparkle for millions of Very customers.

The Digital Customer Experience (DCX) tribe is striving to create a world class customer experience across our Mobile and Web platforms. We are in control of building this exciting future and are looking for like-minded individuals to help make this a reality. We need people with strong backgrounds in digital retail to help us on this journey as we strive to define, design, build and run frictionless experiences that sets The Very Group apart from other online retailers

Working with the Lead Architect, you will be responsible for implementing the policies and standards that guide technology delivery, possessing significant experience in modern, cloud-based technology standards and practices.

Solution Architects are involved in designing solutions that are appropriate and fit-for-purpose which align to both business and technology strategies with pragmatic solutions which deliver value for our customers and stakeholders.

As Solution Architect you are expected to help shape architectural design and technology roadmaps for complex applications supporting high volume, mission critical products and services.

The Solution Architect must both contribute towards strategic thinking as well as ensuring that appropriate technology standards are created and adhered to – including solution designs, strategic alignment, growing technology capabilities, introducing best practice and leading technology selection. The Solution Architect must be an integral part of the Solution Architecture team, working in collaboration with the Lead Architect within a Tribe.

Participation in, and contribution to, the Performance Unit and TVG-wide governance processes and forums is a key element of the role.

You will be experienced in actively addressing the most complicated risks, issues and dependencies including managing dependencies where ownership exists outside of the team. We need the right person to help identify innovative ways to unblock issues whilst evolving our architecture towards a defined target.

Solution Architects must have hand-on experience across a broad range of products and services, delivering and managing architecture change throughout the entire product life cycle. Working with the Lead Architect, they are involved in the end-to-end technology landscape.

As a practitioner in Agile and Lean practices, you’ll know how to lead complex technology delivery in a fast-paced environment which is obsessed over continuously improving customer experiences.

You’ll work hand in hand with our Product Managers, Delivery and Technical Leads in order to influence and define a technology roadmap to meet both our commercial and technology aims.

To be successful in the role, we need someone who can mediate between people and explain complex technical concepts to non-technical audiences, particularly someone who is confident communicating with stakeholders at all levels. Someone who understands the evolutionary nature of technology delivery in an agile environment. As you may imagine, our stakeholder expectations are high, and we’ll need you to facilitate discussions about high risk and complexity even within constrained timescales.

We want to be known as the best in class for this space, so here you can speak and represent the community to large audiences inside and outside of the Very Group!

The role also has a focus on promotion and leadership of the architectural vision both inside the architecture team and across the wider technology and business teams.

Experience working in a Digital Customer Experience domain is preferred. You will be…