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1st Line Service Desk Agent - Retail Tech Support
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-08-17
Listing for:
Valsoft Corporation
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Cybertill is seeking an inspirational 1st Line Service Desk Agent to provide top-notch technical support to our retailers in the UK. You will handle tickets via email and phone, diagnose issues quickly, and ensure customer satisfaction.
You will work on a rotating shift pattern covering 08:00 to 20:00, contribute to continuous improvement, and collaborate with cross-functional teams to deliver reliable service across systems and hardware.
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