IT Service Delivery Leader — Strategy, Service Excellence
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-08-28
Listing for:
Investigo
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
Investigo is seeking an IT Head of Service Delivery to join the senior IT leadership team. The role focuses on delivering high-quality IT BAU services, leading IT service desk teams, and managing SLAs/OKRs aligned with ITIL practices. Primed for hands-on service support and strategic roadmap execution.
The position entails strategy development, resource and budget management, and building a high-performing team in a multi-site environment, primarily onsite in Liverpool.
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