HR & Corporate Back Office Technology Business Partner

We are looking for a HR & Corporate Back Office Technology Business Partner to join the team here at Liverpool Football Club.

• Support business leads and the Senior Manager, Finance & HR Systems in shaping and delivering the technology strategy for HR, Legal, Procurement and Communications.
• Manage the roadmap and backlog for your business areas, balancing efficiency, commercial value, user experience and innovation.
• Drive improvements in partnership with business stakeholders and product teams.
• Champion appropriate uses of AI to improve internal processes and systems, in line with Club policies.
• Use data to evaluate performance, identify cost-saving opportunities and inform roadmap priorities.
• Support the development of business cases and investment proposals for technology change.

• Manage day-to-day technical relationships with suppliers across HR and Corporate Back Office systems.
• Evaluate and onboard new suppliers, and oversee system integrations.
• Identify opportunities to simplify the supplier landscape where appropriate.

• Ensure systems, projects and suppliers meet relevant legal, governance, information security and risk requirements.
• Promote responsible and compliant use of AI.
• Champion strong data control, organisation and documentation across the system estate.
• Create and monitor technical KPIs to measure system performance and effectiveness.
• Provide subject matter expertise to help operational teams and business functions achieve the best outcomes.

• Lead technical change and improvements across the Club’s internal HR, Legal, Procurement and Communications technology estate.
• Partner with teams across Liverpool FC to align system capabilities with wider business goals.
• Work with Digital Product colleagues to incorporate HR and Corporate Back Office requirements into wider projects and improvements.
• Support compliance activity and internal audits.

• Proven experience in a senior HR technology or product role, ideally within a complex organisation.
• Excellent stakeholder management, communication and influencing skills, with confidence engaging at all levels.
• Ability to understand, document and present complex user journeys and information clearly.
• Experience creating reports and using data to generate recommendations and support decisions.
• A creative and analytical mindset, with a proactive approach to learning and independent problem-solving.
• Experience working in Agile or Scrum environments and using tools such as Trello, Jira, Git Lab or similar.
• Working knowledge of compliance, governance and security requirements.
• An understanding of UX/UI principles and a focus on delivering a strong user experience.
• Experience using AI and automation to simplify processes and save time or cost.

• Experience setting and monitoring KPIs, targets and performance measures.
• Strong analytical capability, with confidence creating and interpreting reports and dashboards.
• Experience managing third-party suppliers and collaborating with Scrum teams across multiple locations.
• Ability to work independently, self-motivate and lead upwards.
• Proven ability to explain the value of Agile ways of working and technical projects to non-technical audiences.
• Confidence representing the organisation at industry events, including travel where required.

• Experience with systems such as Zellis MyView, Ubeya, Benefex and SharePoint.
• Familiarity with analytics tools and business intelligence dashboards.

This is a full-time perm position working 35 hours per week. Your main…