2nd Line IT Support Engineer - Cloud, Patching & ITSM
Listed on 2026-09-29
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IT/Tech
IT Support, Systems Administrator, Cloud Computing: Infrastructure & Operations, HelpDesk/Support
OCC Group is seeking a 2nd Line Service Desk/IT Service Desk engineer in the United Kingdom to support, triage, and resolve incidents across Windows, networking, and cloud platforms.
The role emphasizes patching, automation, ITIL processes, and collaboration with First Line Support to meet SLAs. Experience with Service Now or Jira Service Desk is preferred, and familiarity with Intune is a plus.
This is a great opportunity to take on the 2nd Line IT Support Engineer
- Cloud, Patching & ITSM role at OCC Group.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the 2nd Line IT Support Engineer
- Cloud, Patching & ITSM role in the description above.
We appreciate your interest in this position.
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