Application Manager, Functions Technology

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Job

Department:
Functions

Job Category:
Technical Specialist / Manager

Location:

Glasgow, GB, G2 1EH
Liverpool, GB, L3 1NW
London, GB, EC2V 7QN

Date: 30 Sept 2026

Role

Title:

Application Manager, Functions Technology

Location:
Liverpool

Contract: 12 month FTC

Hiring Manager:
Director, Digital & Functions Technology

Working pattern:
Hybrid

About the Role

Purpose Accountable for the stable, secure and well-controlled operation of the Functions application portfolio. Leads the application team, manages key suppliers and partners with Functions stakeholders to improve service performance, deliver change safely and strengthen long-term application management capability.

Portfolio scope Enterprise applications supporting Rathbones corporate Functions; allocation may change in line with business priorities.

Key interactions Functions leaders and business owners across Finance, People, Risk, Compliance and central functions;
Technology Service, Architecture, Cyber Security, Delivery and other Application Managers.

External interactions: strategic application and service suppliers, implementation partners, auditors and specialist advisers.

Priorities

• Maintain a current view of application health, risk, ownership, support arrangements and supplier performance.
• Stabilise priority services and address recurring incidents and problems.
• Strengthen service governance, controls, reporting and escalation.
• Clarify accountability across business owners, engineers, suppliers and Technology teams.
• Own a prioritised improvement roadmap and embed sustainable working practices across the portfolio.

What you’ll be responsible for

Principal accountabilities

• Own service performance, operational resilience and lifecycle management across the Functions portfolio.
• Lead the application team and coordinate matrixed contributors and suppliers.
• Ensure risks, controls, access, audit actions and remediation are actively managed.
• Govern suppliers against service, commercial and contractual obligations.
• Ensure change enters service with clear ownership, support, documentation and operational readiness.
• Provide concise MI on service health, risk, expenditure, change and priorities.
• Service ownership and operational resilience
• Own the operational health, availability, performance and support model of the Functions application portfolio.
• Maintain clear application ownership, service documentation, support routes, recovery expectations and dependency maps.
• Lead major incident response, problem management and corrective action; reduce recurrence and operational disruption.
• Ensure capacity, currency, lifecycle, vulnerability and resilience concerns are visible and actively managed.
• Risk, control and governance
• Operate applications in line with Technology policies, security requirements and regulatory obligations.
• Maintain effective controls for access, change, data, supplier oversight and evidence; address audit and risk actions promptly.
• Maintain a clear portfolio risk view, with accountable owners, treatments, target dates and escalation of material issues.
• Provide accurate MI and concise reporting on service performance, risk, control, cost and improvement priorities.
• Supplier and commercial management
• Own day-to-day relationships with key application and service suppliers.
• Track performance against service levels and contractual obligations; lead service reviews, escalations and improvement plans.
• Support renewals, commercial decisions and contract changes with clear evidence of service, risk, value and future need.
• Ensure third-party dependencies, responsibilities and exit or continuity considerations are understood.
• Change, delivery and service transition
• Partner with business…