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First-Line IT Support Specialist – Service Desk

Job in Liverpool City Region, Liverpool, Merseyside, L1, England, UK
Listing for: PHOENIX Medical Supplies Ltd.
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 28000 - 37000 GBP Yearly GBP 28000.00 37000.00 YEAR
Job Description & How to Apply Below

PHOENIX Medical Supplies Ltd. in the UK is seeking a 1st Line Technical Support specialist in Runcorn to join the IT service desk during standard hours. You will be the first point of contact, handling incidents, requests and access management within ITIL-guided processes.

You will develop workarounds, update the CMDB, contribute to Continuous Service Improvement, and support platform patching. The role requires strong customer service, problem solving, and knowledge of Windows Server, Active

For the First-Line IT Support Specialist – Service Desk position at PHOENIX Medical Supplies Ltd., we are reviewing applications now.

Join us at PHOENIX Medical Supplies Ltd. as our next First-Line IT Support Specialist – Service Desk in Liverpool City Region, England, United Kingdom.

We are currently recruiting a First-Line IT Support Specialist – Service Desk for our team in Liverpool City Region, England, United Kingdom.

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