Senior IT Service Desk Analyst – Second-Line Support
Listed on 2026-10-10
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
Torus Group is seeking a skilled IT Service Desk professional to join our Liverpool team. The role operates primarily from the Liverpool office with one day per week at Warrington, St Helens or Stonebridge, and a rotating shift within 8:00am–6:00pm, with optional out-of-hours rota.
You will provide second-line support, act as SME for Microsoft technologies, manage incidents to resolution, and contribute to service improvement while maintaining ITIL best practices.
Consider building your career as a Senior IT Service Desk Analyst – Second-Line Support at Torus Group.
As a Senior IT Service Desk Analyst – Second-Line Support, you will play an important part at Torus Group in Liverpool, England, United Kingdom.
We invite applications for the Senior IT Service Desk Analyst – Second-Line Support position located in Liverpool, England, United Kingdom.
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