Service Delivery Manager | Incident & CSAT Champion
Listed on 2026-10-11
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IT/Tech
IT Project Manager, IT Support, HelpDesk/Support, Systems Administrator
Mando Group is seeking a Service Delivery Manager in Liverpool to join the Delivery Team within the Support service on a 12-month fixed-term contract. You will manage the Service Desk, coordinate incidents, and work with clients and third parties to ensure timely resolutions.
The role requires strong client-facing skills, ITIL experience, and the ability to plan resources and report on service performance. Based in Liverpool City Centre with regular office presence.
Step into the Service Delivery Manager | Incident & CSAT Champion role at Mando Group | B Corp™ in Liverpool, England, United Kingdom and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Liverpool, England, United Kingdom.
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