Field Motor Engineer

Role Description

The purpose of this role is to inspect vehicles and equipment to provide expert advice to claims and underwriting departments on the most appropriate method to deal with a claim. The motor engineer negotiates the method and cost of repair, and where a vehicle is beyond repair or unsafe to repair, accurately values the vehicle and negotiates settlement with the customer.

North England, Scottish Borders.

This role requires you to work remotely from home, balancing desk‑based tasks with physical inspections as required. You will play a crucial role in ensuring the quality, correct methodology and cost‑effectiveness of vehicle repairs, while providing valuable support and guidance to our stakeholders and claims colleagues.

Circa 44K per year. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

• Conduct vehicle inspections both remotely and physically, with the ratio of desk to physical inspections varying based on business needs.
• Utilise Audatex and imaging tools to assess vehicles, primarily from our approved repairer networks and non‑approved repairers.
• Negotiate repair methods and costs, ensuring adherence to contracts by network repairers.
• Handle total loss settlements and provide technical advice and support to claims colleagues.
• Work in partnership with local network and non‑network repairers to ensure efficient and effective repair processes.
• Engage in salvage categorisation, requiring familiarity with the motor vehicle salvage code of practice.

• Experience in the motor vehicle repair industry with proficiency in Audatex.
• Experience with vehicle assessment and estimating.
• Preferably qualified to ATA VDA or IAEA level, or actively working towards these qualifications.
• Understanding of the motor vehicle salvage code of practice.
• Good communicator, able to work independently, make decisions.

• Preferably City and Guilds or equivalent in a vehicle repair discipline.
• Experience with Audatex, GT Motive, Interest, Glassmatix or any vehicle estimating system.
• Experience using Generative AI tools such as onsite Webchat / Chat Bot systems – desirable but not essential.

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from.

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance‑related bonus
• Contributory pension scheme
• Development days
• Discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days

Do you need flexibility with the hours you work? Let us know as part of your application. If it’s right for our customers, the business and for you, we’ll do everything we can to make it happen.

We are signatories of the ABIs flexible working charter and support hybrid work patterns, balancing the needs of our customers, your personal circumstances and our business requirements.

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

As part of the Disability Confident Scheme, we support candidates with disabilities or long‑term health conditions through the Offer an Interview Scheme.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications:

For any inquiries or to submit your application, please contact

We reserve the right to close the advert early if we reach enough applications.