Household Claims Handler

Job Title: Household Claims Handler

Location: Liverpool, Hybrid

Salary: £27,500 - £31,000 per annum DOE plus Performance bonus up to £2,000 per annum

Job Type: Permanent, Full Time

Bored in your current role?

Looking to change direction or take the next step in your insurance career?

Want more than just a job?

Looking for an employer who is as passionate about your success as you are?

We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK.

Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre.

What you will be doing:

• Creation of new Household claims (FNOL), capturing accurate information and establishing the facts of the incident/peril from the caller/customer
• Accurately checking all details of a claim after every call, cross referenced with policy terms, conditions, endorsements and exclusions
• Managing a varied (Accidental Damage, Fire, Theft, Escape of Water etc.) portfolio of claims from FNOL stage through to settlement/conclusion
• Identifying and investigating potentially fraudulent claims
• Instructing and liaising with our third-pa...