Customs Process Administrator; Langford​/Felixstove

About Customs Support Group

Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals. We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs. From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.

We support more than 60,000 clients and process over 20 million declaration lines each year.

At CSG, you will be part of a growing international organization that is improving how customs work gets done.

• Work with experienced customs professionals and technology teams
• Gain exposure to international trade and complex supply chains
• Contribute to services that have a real impact on global commerce

• Work with experienced customs professionals and technology teams
• Gain exposure to international trade and complex supply chains
• Contribute to services that have a real impact on global commerce

As a Customs Process Administrator, you will oversee the smooth processing of SCDP Supplementary Declarations for a given customer on a month‑to‑month basis. The job also involves completing Month End checks to ensure all entries have been accounted for and adhering to HMRC rules to maintain our/the customers CFSP Authorisation. A pivotal role that requires attention to detail and the ability to work to a process while also giving consideration to how those processes can be improved.

Experience in Excel is an advantage but ultimately the ability to expand on basic knowledge and learn new systems is more important. The role requires a strong team ethic but also the ability to work proactively on your own.

• Pension: 5% company contribution subject to employee‑required auto‑enrolment contribution
• Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
• Healthcare:
  Yes, including Life Insurance, Income Protection, and additional Mental Health support

• Strong communication and interpersonal skills
• Excellent organisational and multitasking abilities
• Detail‑oriented with a commitment to accuracy
  
  Ability to work independently and as part of a team
• Dedication to providing exceptional service as per our SLA’s/ SOP’s
• Proactive and confident
• Completes personal goals (Agreed with line manager)
• To work in line with Customs Support’s vision, mission and values

We make Customs easy for global trade.

• Be the full‑service customs expert. Provide timely and accurate customs services through digital innovation
• Deliver international customs support via local presence
• Attract and engage the right people
• Commit to the highest quality and compliance standards
• Learn and improve continuously

Accountability, Quality, Integrity and Teamwork