Estate Operative

Location: Liverpool waterfront

Salary: £26,437 Per annum

• Ensure the delivery of a high quality and efficient void clearance service by removing all goods, items of furniture and floor coverings as directed, leaving the property in a tidy manner and ready for the next phase of the voids and lettings process.
• Ensure duties are undertaken in line with daily task schedules provided.
• Ensure that standards of work are delivered to a high standard to maximise efficiency of the clearance process.
• Report repairs and identified hazards as necessary, adopting an ‘eyes wide open’ approach and being mindful of safeguarding and associated policy and procedure.
• Assist customers with any queries about the service and signpost them to other services as required.
• Ensure all customers and members of the public are dealt with in a polite and courteous way.
• Participate in community events and clean‑up days as and when required.
• Work in close collaboration with Prima Group colleagues to react to priorities and emerging issues as they arise within neighbourhoods.
• Ensure that all duties are undertaken in compliance with the Health and Safety at Work Act 1974.
• Ensure that all training is attended and relevant PPE is worn at all times.
• Ensure that all risk assessments are complied with and that any risk mitigation measures are effected, including postponing or adjusting work processes.
• Ensure that the work activity being undertaken is done so with due regard to the potential impact on members of the public and others who may be within the vicinity.
• Ensure that, wherever practicable, work areas are cordoned off and/or appropriate warning signage is displayed in the locality at the outset of all work activity.
• Ensure that any dangerous occurrences or incidents are reported immediately to your line manager.
• Attend ad‑hoc training sessions as and when required to maintain service standards and support learning and good practice in the team.

• Full driving licence required
• Strong commitment to customer service excellence
• Self‑starting and self‑motivated
• Performance focused

• Strong awareness of organisational priorities
• Full driving licence
• Experience of working with people in a polite and professional manner
• Experience of working in a similar role

• Healthcare scheme
• Pension scheme
• 25 days annual leave
• 40‑hour week Monday‑Friday
• Free parking on site at Prima’s two offices

We strive to be an equal opportunities employer that values diversity and strives to achieve dignity ever you are, you will be valued and respected.

Prima Group is signed up to the Disability Confident Scheme and the Caring Business Charter. As such, we guarantee to interview all disabled applicants and those care‑experienced young people who meet the minimum criteria for the vacancy. Please specify if you wish to be considered under this scheme.