Director of Customer Experience & Transformation; Hybrid
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-02-16
Listing for:
Housing Diversity Network
Full Time
position Listed on 2026-02-16
Job specializations:
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Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
A leading housing organization in the UK seeks a Director of Customer Service to lead the transformation of customer engagement. This role involves managing a large remote team, improving customer service processes, and championing a culture of inclusiveness and responsiveness. Candidates should have experience in social housing or customer-focused regulated sectors. This position offers hybrid working options and a competitive salary, with a closing date for applications on 15/02/2026.
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