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Education Administration

Customer Experience Quality & Training Lead

Job in Liverpool, Merseyside, L1, England, UK
Listing for: QVC, Inc.
Apprenticeship/Internship position
Listed on 2026-02-25
Job specializations:
  • Management
    Education Administration
Job Description & How to Apply Below
A leading retail company in Liverpool is looking for a Quality & Training Team Manager to oversee the Customer Experience Team. This role involves leading and developing the Quality & Training team, ensuring alignment with leadership models, and designing training programs. Ideal candidates will have leadership experience in contact centers, strong skills in Excel and PowerPoint, and a commitment to customer satisfaction.

This position offers competitive compensation and a range of employee benefits.
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