Administration Team Leader​/Clerical Supervisor

Responsibilities

• Manage the day-to-day running of the clerical team (currently 9 staff).
• Coordinate booking of a range of cardiac and respiratory diagnostics.
• Track and flex lists based on capacity vs demand.
• Understand and report long waiting lists and manage potential breaches.
• Report DM01 diagnostic waits in line with the administrative services manager.
• Line manage, appraise, and address staff concerns.
• Produce rotas in line with staffing availability.
• Deputise in the absence of the administrative services manager.

• Previous experience as a band 3 clerical officer and demonstrated team leadership.
• NVQ3 or A level (or equivalent).
• Experience in a supervisory role and training staff.
• Proficient IT skills; ECDL certificate desirable.
• Excellent communication and organisational skills.
• Commitment to high standard work and ability to meet deadlines.
• Current employee of a Local Authority Approved Support Services (LAASP) organisation (optional).

• Supervisory Course.
• ECDL certificate.
• Demonstrable experience in admin role, supervising staff and training.
• Excellent communication skills.
• Strong leadership and teamwork ability.
• High work standard and organisational skills.
• Proficiency in meeting deadlines and time management.

The postholder will have access to vulnerable people and must undergo a Disclosure and Barring Service check in accordance with the Rehabilitation of Offenders Act 1974 and associated regulations.

We are an Equal Opportunity Employer committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and especially those from under-represented groups.