Team leader; Temporary Driver Job Liverpool area,England UK,Management

Position: Team leader (3 months Temporary) required for 35 hours per week Driver

Team Leader

To lead and direct a team in developing and delivering person centred service.

Manage resources to successfully deliver service user and contract outcomes.

To develop staff skills and knowledge in delivering high quality services that are designed and delivered to meet the needs of individuals.

To apply the tools of person‑centred planning, review, and team development.

Embed a quality assurance framework at a service level.

Job Purpose

To lead and direct a team in developing and delivering person centred service.
Manage resources to successfully deliver service user and contract outcomes.
To develop staff skills and knowledge in delivering high quality services that are designed and delivered to meet the needs of individuals.
To apply the tools of person‑centred planning, review, and team development.
Embed a quality assurance framework at a service level.

Living our Values

To ensure that staff develop positive relationships with service users, and they actively support individual outcomes.
Work with the team to deliver what is important to the people they support and what they want for the future.
To keep the people supported and those important to them central in the planning and review of their service.
Demonstrating the principles of person‑centred practices.
Acting as a positive role‑model and coach to the team.

Principal Accountabilities

To follow the principles of person‑centred approaches in all areas of operation.
To be responsible for assessment, planning, monitoring, and reviewing of individual support.
To ensure appropriate information is captured, reported, and analysed.
To lead and manage staff to ensure that the highest levels of performance and standards are achieved and maintained at all times.
To ensure that staff skills, gifts, qualities and strengths are put to best use.
To manage the recruitment of staff.
To co‑ordinate and deploy staff resources efficiently and effectively.
To develop and maintain a customer‑focussed ethos at all times and to ensure excellent working relationships with other professionals.
To ensure all staff receive appropriate levels of support through on‑the‑job coaching, regular supervisions and appraisals.
To ensure staff training and development needs are identified and met.
To organise and facilitate positive and productive team meetings.
To promote and nurture good practice.
To ensure practice in line with company policy, procedure and legislation.
To ensure the service delivery meets the required quality standards.
To promote community connections.
To ensure that all internal and external reportable events are appropriately managed and resolved.
To evidence quality service delivery.
To assist the Area Manager in effect resource management.

Division / Function

Operations

Reports To

Area Manager

Responsible For

Support Workers

Essential Criteria Experience

Significant experience of person‑centred planning and review.
Significant experience of supporting people with learning disabilities and mental health needs.
Significant experience of people management.
Experience of leading and managing a staff team.
Experience of undertaking staff supervisions and appraisal.
Experience of partnership working.
Experience of managing resources within agreed budget.
Experience of using IT systems in the management of service and people.

Skills & Knowledge

Knowledge of equality and anti‑discriminatory practices.
Excellent time manager who has the ability to plan and prioritise a complex workload.
Ability to inspire and drive person‑centred principles and practices.
Ability to assess, plan and monitor care and support to achieve individual outcomes.
Ability to engage with service users and their families and carers, to develop positive and trusting relationships.
Excellent communications skills, both written and verbal.
Ability to demonstrate a significant knowledge and understanding of the needs of people with mental health or learning disabilities and be familiar with the current views and best practice.
The ability to lead and manage a team.
The ability to use person‑centred tools to develop individuals and teams.
Ability to apply policy and procedure in a way that results in quality outcomes for people.
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