Chief Operating Officer

About Our Client

This is an ambitious, entrepreneurial organisation operating within the direct to consumer sector. The company is recognised for its commitment to providing high-quality services and fostering a professional environment.

• Oversee and streamline daily operations to ensure efficiency and effectiveness.
• Develop and implement strategic plans to meet business goals.
• Collaborate with other C‑Suite executives to align organisational objectives.
• Develop a Technology plan to better use data (Snowflake) and to automate customer service/call centre operations.
• Manage budgets and allocate resources effectively.
• Monitor and evaluate performance metrics to drive business growth.
• Ensure compliance with industry regulations and standards.

As a successful Chief Operating Officer (COO) you should have:

• Proven experience as COO within the direct to consumer sector
• Experience from both large and smaller organisations (this is ideal)
• Worked closely with technology innovation and automation
• Strong financial acumen
• A track record of successful collaboration with executive teams
• Knowledge of compliance and regulatory standards in the sector

• Competitive salary ranging from £160,000 to £200,000 per annum depending on experience.
• Benefits package to be confirmed; bonus and/or equity.
• A leadership role based in Liverpool, offering influence at the highest level.
• Be part of a professional organisation with a clear focus on operational excellence.

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