Client Manager

Senior Client Manager

Level: Senior Client Manager-level role, with scope across the VMG partnership. This role exists to support and guide the Client team, ensuring a consistent, high‑quality approach to client management, media planning, and commercial delivery.

We are looking for a Senior Client Manager to join our Client team within Very Media Group. In this role, you'll play a key part in driving commercial growth, leading high‑profile client relationships and delivering innovative retail media campaigns that create real impact. Working closely with brands, agencies and internal teams, you'll help shape best‑in‑class solutions while supporting the continued success of the Client team.

• Support the management and development of the Client team, providing regular coaching, guidance, and feedback to build capability in client management, commercial understanding, and media planning.
• Support the team in delivering against commercial targets, ensuring strong planning, proactive client engagement, and a clear focus on revenue and growth opportunities.
• Contribute to weekly and monthly commercial reporting into TVG, ensuring outputs are accurate, clear, and aligned with stakeholder expectations.
• Build and maintain strong working relationships with VMG and The Very Group (TVG) stakeholders, collaborating closely with category owners to ensure alignment on priorities and plans.
• Help set and maintain a high standard of client service across the team, ensuring consistent, high‑quality delivery and strong supplier relationships.
• Support improvements in media planning quality, ensuring plans are strategically aligned, commercially sound, and deliver against objectives.
• Continuously identify opportunities to improve processes and ways of working, driving efficiencies and consistency across the team.
• Support high‑quality campaign reporting, ensuring insights are clear, actionable, and used to inform future planning.
• Actively contribute to the ongoing development of team members, supporting personal growth, skill progression, and overall team capability.
• Support on key strategic projects and initiatives, contributing to the evolution of VMG's client offering and commercial approach.

• Strong experience in client management, retail media, or agency environments.
• Experience supporting or mentoring team members.
• Proven ability to manage multiple clients and deliver against commercial objectives.
• Good understanding of media planning, budgeting, and performance reporting.
• Confidence working with data and commercial metrics.
• Commercially aware with a focus on growth and performance.
• Supportive leader with a passion for developing others.
• Strong stakeholder management and collaboration skills.
• Organised, proactive, and solutions‑focused.
• Analytical mindset with the ability to turn data into insights.
• Driven to improve processes, output quality, and team performance.
• Lead a high‑performing client team, shape commercial retail media strategy, and drive growth for one of the UK's most exciting retail partnerships.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary)
• Free Headspace subscription
• £500 yearly "Learning Fund" for learning
• 4 extra wellbeing days off per year
• Flexible and hybrid working
• 4pm finishes every Friday