Communications & External Affairs Manager

Communications & External Affairs Manager CMA CGM | ABOUT US

Led by Rodolphe Saadé, the CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate

Purpose:

We imagine better ways to serve a world in motion.

The CMA CGM group serves more than 420 ports around the world on five continents, wtih a fleet of over 700 vessels. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

The Communications & External Affairs Manager is responsible for developing and delivering CMA CGM’s communications, external affairs and CSR strategy in the UK. As the organisation’s principal UK communications adviser, the role protects and enhances CMA CGM’s reputation, supports the UK Managing Director and Executive Leadership Team, builds relationships with key media and stakeholders, and ensures effective communication with colleagues, customers and external audiences.

• Contribute to the development, quality control and implementation of the UK communications plan and manage the communication budget accordingly.
• Act as guardian of the CMA CGM brand in the UK, ensuring communications and event materials comply with Group brand and communications standards.
• Translate Group and European Regional Office communications priorities into effective UK plans, while providing advice on UK market, media and stakeholder considerations.
• Build effective relationships across UK business functions and with European Regional Office and Head Office teams to identify communications opportunities, gather information and ensure timely delivery and approval of communications.
• Manage communications agencies, designers, event suppliers and other external partners, including briefing, procurement, delivery and performance management.

• Initiate and maintain positive productive relationships with media journalists and relevant media through consistent contacts to inform and coordinate interviews
• Develop press releases, statements, media pitches, briefing documents, Q&As and other external communications materials.
  
  Respond to media enquiries, identify reputational risks and opportunities, and coordinate interviews and approvals with senior spokespeople and Head Office.

• Act as the principal communications adviser to the UK Managing Director and Executive Leadership Team, providing strategic counsel on corporate reputation, stakeholder engagement, emerging issues and communications risks

• Draft local news to be published on the Group’s websites
• Propose social media posts to be shared with HO for publishing on Group’s social media accounts

• Coordinate industry related events, such as trade fairs and exhibitions in the UK
• Coordinate and organise customer events

• Lead the UK communications response to crises, operational incidents and reputational issues, coordinating closely with UK leadership, relevant business functions and Head Office
• Monitor the external environment and emerging issues affecting the business, providing advice, messaging, holding statements, Q&As…