Quality Coach: Elevate Advice & Client Outcomes
Job in
Liverpool, Merseyside, L1, England, UK
Listed on 2026-08-10
Listing for:
Citizens Advice
Full Time
position Listed on 2026-08-10
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
Citizens Advice Sandwell & Walsall is seeking a Quality Coach to join our team. You will lead on quality assurance, coach staff and volunteers, and promote a culture of continuous improvement to ensure high-quality, compliant advice.
Working closely with managers and advisers, you’ll embed best practice, maintain quality standards, and help deliver outstanding client outcomes across the organisation. Applicants must have the right to work in the UK.
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